Returns & Exchanges

At Merchantman & Sons, we stand by the craftsmanship of our garments and offer a 30-day return window for all unworn, original-condition items. We aim to make your exchange or refund process as seamless as the fit of our signature collections.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Package Your Items

Place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact and attached.

3

Attach the Shipping Label

Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing